Process
How it works
A calm path from broken device to documented repair—Diagnose, Approve, Repair, Verify.
Start a repair- 01
Diagnose
Share device and symptoms. We confirm scope—sometimes after inspection—before repair work begins.
- 02
Approve
Review the Repair Snapshot: parts tier, labour, taxes, fees, turnaround, and warranty when configured. Extra charges need your approval.
- 03
Repair
Technicians follow the approved scope. You can follow status on the live timeline.
- 04
Verify
Quality check, return or collection, digital repair record, then warranty active when applicable.
Prefer detail on data handling? Data protection & device safety