Trust
Your data, your control
Honest practices for repair and support—without claiming certifications we have not implemented.
Start a repair- Mobofix collects only information needed for the repair and customer support.
- Please back up important data before handing over a device.
- Screen-lock or password access is requested only when necessary and with your explicit consent.
- Technicians should not copy, browse, or transfer personal content unrelated to the repair.
- You receive a documented repair record, quote, approval history, and invoice for paid work.
- You can contact support about account data, communication preferences, or consent choices.
- Consent notices should be clear, specific, understandable, and easy to withdraw where applicable.
- Uploaded diagnostic photos follow defined access, retention, and deletion rules once configured.
- Admin access to customer data is role-based and should be logged for sensitive actions.
See also the Privacy Policy draft (legal approval required before relying on it).